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Payment and Refund Policy



Last modified: 05/03/2023

Introduction


"IT DEFINED " is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  IT DEFINED and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 7 days of the original purchase date.


Refunds of Hard Goods:


To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting support@itdefined.org
  2. Request of refund must be made within 7 days of the original purchase date
  3. Hard goods must be returned to IT DEFINED immediately, according to the instructions you will receive once contacting support@itdefined.org as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in IT DEFINED sole, reasonable discretion.


Non-returnable Items:


The following items are non-returnable as stated at the time of purchase on https://itdefined.org/



Refunds of Digital/Subscription Based Goods:


To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

  1. Refund must be requested in writing by contacting support@itdefined.org
  2. Request of refund must be made within 30 days of the original purchase date


IT DEFINED is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact IT DEFINED at support@itdefined.org for any questions related to our policy, or simply to let us know how we can help. 


IT DEFINED
G002 Sumadhura Eden Garden WhiteField, Bangalore
Karnataka, India 560067
support@itdefined.org
6363730986
https://itdefined.org/